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1-800 Contacts

1-800 Contacts

3.1
3.1 from 144 Reviews and Ratings
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Average Rating

3.1

/
5

144 Reviews

5 Star
12%
4 Star
24%
3 Star
38%
2 Star
17%
1 Star
10%

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Review Time

Sophia A.
Needs a complete overhaul

Things that should be simple took way too much effort. Very frustrating overall.

1
Date of experience: Feb 28, 2026
Amelia
No major complaints

Permissions and user management were straightforward to configure. Overall a solid experience, everything worked as expected.

4
Date of experience: Dec 26, 2025
ben_reed
Room to grow

Does the essentials right but the extras feel rushed and unfinished.

3
Date of experience: Feb 24, 2026
Emma Baker
Solid performance

Set it up in about ten minutes and everything just worked. No complaints from my end.

4
Date of experience: May 02, 2026
Leo
Not as good as hoped

Reporting is functional but could be more visual. The data is there at least.

3
Date of experience: Nov 21, 2025
Ryan
Smooth sailing so far

Search functionality actually returns relevant results, which is rare. Batch operations work reliably. Processed thousands without issues.

4
Date of experience: May 14, 2026
daniel_moore
Not my favorite but fine

Just okay honestly.

3
Date of experience: Apr 26, 2026
Adam Rogers
Just barely passes

Permissions setup was confusing at first. Figured it out eventually but took time. I wanted to like it more than I actually did. It is fine, just not exceptional.

3
Date of experience: Nov 23, 2025
Grace T.
Do not bother with this

Kept running into the same bugs over and over. Clearly not ready for customers.

2
Date of experience: Apr 12, 2026
ryan_stewart
Happy days with this

Got this for our small team and it fits like a glove. Everyone seems happy with it. The mobile experience is just as good as desktop. Well optimized. Setup was faster than I expected for something like this.

4
Date of experience: Nov 06, 2025

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