ContactsDirect

3.1
3.1 from 134 Reviews and Ratings
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Average Rating

3.1

/
5

134 Reviews

5 Star
9%
4 Star
28%
3 Star
40%
2 Star
13%
1 Star
9%

Filtered Reviews

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Review Time

Zoe N.
Team loves this tool

Works fine for our use case, no issues.

4
Date of experience: Jan 08, 2026
David
Functional but not polished

Some frustrations along the way but ultimately got where I needed. Just about worth it.

3
Date of experience: Apr 10, 2026
sam_miller
Happy customer here

The learning curve is minimal. New hires picked it up in a day. Navigation felt intuitive right from the start.

4
Date of experience: Mar 10, 2026
james_cook
A real struggle

Frustrated with how many things went wrong. Should have gone with a different option.

1
Date of experience: Nov 06, 2025
Ava Reed
Not what was advertised

Nothing worked the way it was supposed to. Complete letdown from start to finish. Documentation was outdated and not helpful at all.

1
Date of experience: Jan 19, 2026
Leo Morgan
Average at best

Not great, not terrible, somewhere in between.

3
Date of experience: Dec 04, 2025
Sofia Wilson
Works fine for our use case

Loading times were snappy throughout our testing period.

4
Date of experience: Mar 27, 2026
Lucas
Met my expectations well

Collaboration features worked well for our remote team across different time zones. The analytics gave us useful insights we did not have before using this.

5
Date of experience: Mar 10, 2026
sophia_baker
Painful to use

Kept running into the same bugs over and over. Clearly not ready for customers.

2
Date of experience: Mar 19, 2026
Daniel
Does the job without fuss

The dashboard widgets are customizable and actually useful. Search functionality actually returns relevant results, which is rare. The dashboard is clean and I found everything quickly.

4
Date of experience: Mar 21, 2026