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Gelato

Gelato

3
3 from 117 Reviews and Ratings
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Average Rating

3

/
5

117 Reviews

5 Star
9%
4 Star
30%
3 Star
27%
2 Star
21%
1 Star
14%

Filtered Reviews

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Review Time

amelia_carter
Pure frustration

Nothing worked the way it was supposed to. Complete letdown from start to finish. The product is not ready for prime time. Too many bugs to list.

2
Date of experience: Oct 18, 2025
peter_green
Neither here nor there

The team likes it but we have hit several frustrating limitations. Integration with our store had a few hiccups.

3
Date of experience: Nov 29, 2025
Chris
Happy with the purchase

The learning curve is minimal. New hires picked it up in a day. Quite straightforward to set up and the team picked it up fast. No real issues so far. Inventory syncing saved us from overselling issues.

4
Date of experience: Feb 12, 2026
Ava B.
This was a letdown

User management was a nightmare to configure. Nothing worked as documented.

2
Date of experience: Feb 03, 2026
max_moore
So-so experience overall

Reporting is functional but could be more visual. The data is there at least. Integration with our store had a few hiccups.

3
Date of experience: Jan 23, 2026
Amelia
Average at best

Works fine for basic needs but power users will probably get frustrated.

3
Date of experience: Mar 07, 2026
anna_carter
Some nice ideas here

Some parts are great, others feel unfinished. An average experience overall.

3
Date of experience: Jan 14, 2026
Ethan
Exceeded our expectations

Customer support got back to us within minutes. Refreshing change. Inventory syncing saved us from overselling issues.

4
Date of experience: Oct 23, 2025
Clara Turner
Happy with the purchase

No bloatware or unnecessary features. Just what we need. Inventory syncing saved us from overselling issues.

4
Date of experience: Jan 05, 2026
Liam M.
Very disappointing

Extremely poor execution overall.

1
Date of experience: Dec 08, 2025

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