Hostelworld

3.8
3.8 from 135 Reviews and Ratings
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Average Rating

3.8

/
5

135 Reviews

5 Star
21%
4 Star
47%
3 Star
24%
2 Star
7%
1 Star
0%

Filtered Reviews

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Review Time

No complaints from me

Deployment was straightforward and our team adapted quickly. So far the experience has been positive. The dashboard is clean and I found everything quickly.

5
Date of experience: May 11, 2026
Noah Walker
Room to grow

Balanced experience, no strong feelings.

3
Date of experience: Oct 24, 2025
Anna E.
A welcome surprise

Does more than I expected honestly.

4
Date of experience: Jan 30, 2026
Alex Hill
Works without drama

Happy customer right here, no complaints.

4
Date of experience: Jan 20, 2026
jon_adams
Very disappointing

Support took days to respond and then did not help at all. Feeling pretty let down.

2
Date of experience: Mar 18, 2026
Chloe
Satisfactory at best

It is okay I guess, nothing special.

3
Date of experience: Dec 27, 2025
Decent attempt overall

The dashboard looks nice but some features are buried in menus. Could be better organized. The interface is okay but could be more intuitive.

3
Date of experience: Apr 04, 2026
james_young
Pleasantly effective

Found it easy to navigate and the key features were right where I needed them. Migration from our old system was smoother than I feared it would be.

4
Date of experience: Nov 02, 2025
Nina H.
Effortless to set up

Simple interface that did not need a manual. Exactly what I was looking for. Overall a solid experience, everything worked as expected.

5
Date of experience: Jan 26, 2026
Maya Morris
Just terrible

Loading times were painfully slow. Made the whole experience frustrating. Kept running into the same bugs over and over. Clearly not ready for customers.

2
Date of experience: Feb 04, 2026