TrueCar

2.1
2.1 from 106 Reviews and Ratings
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Average Rating

2.1

/
5

106 Reviews

5 Star
0%
4 Star
8%
3 Star
24%
2 Star
38%
1 Star
31%

Filtered Reviews

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Review Time

Ella Rogers
Does the basics okay

Loading times could be better, especially with larger datasets. Manageable though. Some features work well but others still need refinement.

3
Date of experience: Feb 18, 2026
Sam Bell
Terrible all around

Reporting tools crashed multiple times losing my work. Could not rely on them. Had to contact support multiple times in the first week. That is never a good sign. Support could not resolve the issues we faced.

1
Date of experience: Apr 27, 2026
Hannah
So-so experience overall

Fair but forgettable overall.

3
Date of experience: Mar 15, 2026
Chloe
Deeply unhappy

Navigation was confusing and kept getting lost in the menus. Poor user experience. The interface was confusing and hard to navigate. Poor design choices. The interface was confusing and hard to navigate.

2
Date of experience: Oct 19, 2025
Ethan Y.
Incredibly frustrating

Poor value for the cost involved.

2
Date of experience: Apr 27, 2026
Amelia C.
Do not bother with this

Started off okay but went downhill pretty fast. Would not recommend based on my experience.

1
Date of experience: Dec 12, 2025
Peter C.
Not fit for purpose

Should have gone with another option.

1
Date of experience: Jan 27, 2026
adam_taylor
Not what was advertised

Seems like they rushed this to market before it was ready. Avoid if you value your time. The interface was confusing and hard to navigate.

2
Date of experience: Feb 04, 2026
Grace
Fell short of expectations

Too many issues to ignore unfortunately. Really wanted this to work but it just did not. Documentation was outdated and not helpful at all.

1
Date of experience: Jan 07, 2026
Nina A.
Right in the middle

Review management works but the automation could be smarter. Decent starting point.

3
Date of experience: Feb 17, 2026