GoodRx

1.3
1.3 from 137 Reviews and Ratings
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Average Rating

1.3

/
5

137 Reviews

5 Star
0%
4 Star
0%
3 Star
4%
2 Star
17%
1 Star
79%

Filtered Reviews

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Review Time

Tom Mitchell
Irredeemably bad

Absolute nightmare to set up. Nothing worked as documented. Frustrated with how many things went wrong. Should have gone with a different option.

1
Date of experience: Mar 11, 2026
Nora
Not up to standard

Reporting tools crashed multiple times losing my work. Could not rely on them.

1
Date of experience: Jan 24, 2026
Ryan B.
Complete disaster zone

Things that should be simple took way too much effort. Very frustrating overall. Could not get the basic setup to work properly.

2
Date of experience: May 12, 2026
Ryan
Below average experience

Could not get past the initial setup without running into problems. Gave up after a few days. The interface was confusing and hard to navigate. Poor design choices.

1
Date of experience: Jan 30, 2026
Chloe Roberts
Appalling experience

Started off okay but went downhill pretty fast. Would not recommend based on my experience. Navigation was confusing and kept getting lost in the menus. Poor user experience. Could not get the basic setup to work properly.

1
Date of experience: Oct 24, 2025
Oliver Cook
Terrible all around

Reputation tools were too basic for what we actually needed. Documentation was outdated and not helpful at all.

2
Date of experience: Mar 26, 2026
leo_collins
Avoid at all costs

Review invitations were unreliable and missed many customers. Lost trust in this product after multiple failures in a row. Support could not resolve the issues we faced.

1
Date of experience: Nov 20, 2025
elena_parker
Nothing but errors

Frustrated with how many things went wrong. Should have gone with a different option.

1
Date of experience: May 13, 2026
Ben M.
Thoroughly disappointed

Not ready for real world use in my opinion. Too many gaps and glitches to work around. Support took days to respond and then did not help at all. Feeling pretty let down. The interface was confusing and hard to navigate.

2
Date of experience: Nov 11, 2025
Lily T.
Many issues to fix

The documentation was outdated and the UI was confusing. A recipe for frustration.

1
Date of experience: Dec 06, 2025