Hotjar

3.2
3.2 from 114 Reviews and Ratings
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Average Rating

3.2

/
5

114 Reviews

5 Star
15%
4 Star
25%
3 Star
32%
2 Star
20%
1 Star
8%

Filtered Reviews

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Review Time

Ryan
Thoroughly disappointed

Nothing worked the way it was supposed to. Complete letdown from start to finish. Documentation was outdated and not helpful at all.

1
Date of experience: Jan 13, 2026
Clara King
Does the job more or less

Some integrations work well, others feel bolted on. Hit or miss in that area. It works but there are some rough edges. Gets the job done though.

3
Date of experience: Jan 23, 2026
Jack
Not worth the headache

Not coming back sorry, that is for sure.

1
Date of experience: Nov 17, 2025
Average at best

Works for the basics but advanced functionality has room to grow. Some features work well but others still need refinement.

3
Date of experience: Feb 12, 2026
Jack N.
Works fine for our use case

Everything we needed was available right away. No hidden surprises. Does what it says on the tin, nothing more nothing less. That is exactly what I wanted. Overall a solid experience, everything worked as expected.

4
Date of experience: Feb 13, 2026
Leah R.
Not bad for the price point

Search functionality actually returns relevant results, which is rare.

4
Date of experience: Jan 16, 2026
Tom Edwards
Exceeded our expectations

Setup was genuinely easy. Had it configured in under half an hour. Setup was faster than I expected for something like this. The dashboard is clean and I found everything quickly.

4
Date of experience: Dec 13, 2025
Ruby E.
Reasonable but not remarkable

Does the job but uninspired.

3
Date of experience: Oct 19, 2025
sophia_collins
Solved our main problem

Everything syncs automatically without manual intervention. Love that.

4
Date of experience: Mar 21, 2026
adam_evans
Should be avoided

Would give negative stars if I could.

2
Date of experience: Jan 19, 2026