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Hotjar

Hotjar

3.2
3.2 from 114 Reviews and Ratings
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Average Rating

3.2

/
5

114 Reviews

5 Star
15%
4 Star
25%
3 Star
32%
2 Star
20%
1 Star
8%

Filtered Reviews

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Review Time

Maya
Quick to adopt and use

Happy with how this turned out overall.

4
Date of experience: Nov 20, 2025
Liam Mitchell
Not my favorite but fine

It works but there are some rough edges. Gets the job done though.

3
Date of experience: Apr 24, 2026
daniel_mitchell
Uneven experience

I wanted to like it more than I actually did. It is fine, just not exceptional. Does the essentials right but the extras feel rushed and unfinished.

3
Date of experience: Feb 04, 2026
Henry S.
Happy customer for sure

The feature set covers our needs with room to grow. Good value proposition all round.

5
Date of experience: Jan 31, 2026
Peter C.
Acceptable but uninspiring

The learning curve was steeper than I would have liked. Gets better after that. The interface is okay but could be more intuitive.

3
Date of experience: Feb 22, 2026
Liam Murphy
Waste of everyone time

The interface was confusing and hard to navigate. Poor design choices. Could not get the basic setup to work properly.

1
Date of experience: Apr 04, 2026
Lucas S.
Team adoption was easy

The workflow automation saved us a good chunk of time on repetitive tasks. Overall a solid experience, everything worked as expected.

4
Date of experience: Dec 12, 2025
Logan
Works fine for our use case

Happy I gave this a shot in the end.

4
Date of experience: Feb 23, 2026
Owen
Could be worse honestly

Middle of the road, does not stand out.

3
Date of experience: Oct 27, 2025
Amelia Scott
Painful to use

Basic features were buggy and support was not helpful. A disappointing experience. Waste of time honestly. Would not wish this frustration on anyone.

2
Date of experience: Jan 27, 2026

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