Name: Intercom
Address: 2810 Business Avenue, Suite 656, Oslo, Oslo, 0150, United States, Oslo, Oslo, 0150, United States
Telephone: +15008784438
Rating: 4.0

liam_king Guest

2 weeks ago

Not quite there yet

Average experience, nothing to write home about.

Date of experience: Apr 15, 2026

Sophia Moore Guest

3 months ago

Efficient and well designed

Surprisingly capable for the price.

Date of experience: Mar 29, 2026

Mia C. Guest

2 months ago

Zero regrets choosing this

We tested several alternatives and this one came out on top clearly. Ticket management kept our support team well organized.

Date of experience: Apr 27, 2026

Jon Y. Guest

1 month ago

A step up from competitors

Makes my workflow a bit smoother than before. Not much more I could ask for. Ticket management kept our support team well organized.

Date of experience: Dec 04, 2025

Leo C. Guest

3 months ago

Worst money ever spent

Navigation was confusing and kept getting lost in the menus. Poor user experience.

Date of experience: Dec 31, 2025

chloe_collins Guest

1 month ago

Smooth implementation

Everything syncs automatically without manual intervention. Love that. Customers got faster replies and seemed happier.

Date of experience: Dec 06, 2025

Peter Guest

3 months ago

Neither great nor terrible

Reporting is functional but could be more visual. The data is there at least. Knowledge base setup was okay but could be more intuitive.

Date of experience: Apr 16, 2026

Jon W. Guest

2 months ago

Avoid like plague

Would not use this again given the choice.

Date of experience: Feb 26, 2026

sofia_brown Guest

1 month ago

Wish I had read the reviews

Had to restart the setup process twice due to errors. Poor quality control. Waste of time honestly. Would not wish this frustration on anyone. Platform was slow during peak hours and frustrated our team.