Treatwell

3.2
3.2 from 124 Reviews and Ratings
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Average Rating

3.2

/
5

124 Reviews

5 Star
17%
4 Star
28%
3 Star
26%
2 Star
20%
1 Star
9%

Filtered Reviews

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Review Time

Not recommended at all

The interface looks dated and clunky compared to competitors. Needs a redesign badly.

2
Date of experience: Apr 19, 2026
eva_walker
Happy we decided to try it

Templates look professional without needing design skills to customize. Overall a solid experience, everything worked as expected.

5
Date of experience: May 01, 2026
James S.
A hidden gem honestly

The onboarding process was well structured and saved our team a lot of time. Our team found it intuitive from day one. Productivity improved within the first week. Setup was faster than I expected for something like this.

4
Date of experience: Oct 18, 2025
clara_carter
Met my expectations well

We have had zero downtime since deployment. Cannot complain. Migration from our old system was smoother than I feared it would be.

5
Date of experience: Apr 11, 2026
Mark Anderson
Should be avoided

Reporting tools crashed multiple times losing my work. Could not rely on them. Had to contact support multiple times in the first week. That is never a good sign.

2
Date of experience: May 08, 2026
Leo Morgan
Trapped in a contract

Support could not resolve the issues we faced. Useless. Everything broke within the first hour. Unacceptable quality. Documentation was outdated and not helpful at all.

2
Date of experience: Oct 30, 2025
Emma B.
Happy we made the change

The analytics gave us useful insights we did not have before using this.

5
Date of experience: Nov 30, 2025
Anna E.
Abject failure

Could not get past the initial setup without running into problems. Gave up after a few days. Absolute nightmare to set up. Nothing worked as documented.

2
Date of experience: Oct 19, 2025
clara_baker
Stable and dependable

Collaboration features worked well for our remote team across different time zones. Ticked all the boxes I needed. Simple as that.

4
Date of experience: Jan 25, 2026
hannah_turner
Average at best

Decent but forgettable, not memorable.

3
Date of experience: Dec 22, 2025