Viator

2.1
2.1 from 115 Reviews and Ratings
Claimed Profile
Business profile has been claimed

This business has claimed their profile on our platform. Claimed profiles gain trust by showing authenticity, allowing them to respond to customer reviews and highlight verified information.n

Verified details

The details that have been provided so far by the business to verify their profile.

  • Business details provided
  • Business owner identity verified
  • Business domain ownership verified

Average Rating

2.1

/
5

115 Reviews

5 Star
0%
4 Star
6%
3 Star
27%
2 Star
36%
1 Star
31%

Filtered Reviews

Filter Reviews

Review Time

sara_scott
Appalling experience

Kept running into the same bugs over and over. Clearly not ready for customers.

1
Date of experience: Dec 22, 2025
Liam
Not coming back

Reporting tools crashed multiple times losing my work. Could not rely on them. Documentation was outdated and not helpful at all.

2
Date of experience: May 11, 2026
Liam Reed
Would look elsewhere

Gave up after hours of trying.

2
Date of experience: Mar 07, 2026
Anna H.
Complete disaster zone

Frustrated with how many things went wrong. Should have gone with a different option.

2
Date of experience: May 14, 2026
Alex
Stay away from this

Had to restart the setup process twice due to errors. Poor quality control.

1
Date of experience: Dec 25, 2025
ella_murphy
Serviceable but unremarkable

Does the basics well but advanced features need polish. Not bad, not amazing. The interface is okay but could be more intuitive.

3
Date of experience: Nov 04, 2025
Ethan
Not even close to ready

Had to contact support multiple times in the first week. That is never a good sign. The concept is good but the execution is awful. Stay away until they fix the major issues.

2
Date of experience: Jan 23, 2026
Jon M.
Thoroughly disappointed

Documentation was outdated and not helpful at all. Waste of time.

2
Date of experience: Apr 07, 2026
Mia Walker
Terrible all around

Review invitations were unreliable and missed many customers. The interface was confusing and hard to navigate.

2
Date of experience: Nov 05, 2025
Isabella
It will do for now

The documentation could use some work. Had to figure some things out myself. The interface is okay but could be more intuitive.

3
Date of experience: Dec 17, 2025