Viator

2.1
2.1 from 115 Reviews and Ratings
Claimed Profile
Business profile has been claimed

This business has claimed their profile on our platform. Claimed profiles gain trust by showing authenticity, allowing them to respond to customer reviews and highlight verified information.n

Verified details

The details that have been provided so far by the business to verify their profile.

  • Business details provided
  • Business owner identity verified
  • Business domain ownership verified

Average Rating

2.1

/
5

115 Reviews

5 Star
0%
4 Star
6%
3 Star
27%
2 Star
36%
1 Star
31%

Filtered Reviews

Filter Reviews

Review Time

David B.
Would not recommend

Really disappointed, sadly not what I hoped.

1
Date of experience: Mar 06, 2026
Anna R.
Completely broken

Nothing worked the way it was supposed to. Complete letdown from start to finish. Support took days to respond and then did not help at all. Feeling pretty let down. Documentation was outdated and not helpful at all.

2
Date of experience: Dec 28, 2025
Chloe E.
Could go either way

The interface works but has room for better organization. Functional but not pretty.

3
Date of experience: Nov 05, 2025
Ava P.
Impressive for the price point

The analytics gave us useful insights we did not have before using this. Permissions and user management were straightforward to configure. Setup was faster than I expected for something like this.

4
Date of experience: Apr 01, 2026
Needs a complete overhaul

Basic features were buggy and support was not helpful. A disappointing experience. Navigation was confusing and kept getting lost in the menus. Poor user experience. Documentation was outdated and not helpful at all.

1
Date of experience: Apr 26, 2026
Leah S.
Rock bottom experience

Waste of time and money if you ask me.

1
Date of experience: Jan 30, 2026
peter_rogers
Unacceptable quality

The concept is good but the execution is awful. Stay away until they fix the major issues.

1
Date of experience: Nov 03, 2025
Mason Stewart
Functional but clunky

Does the job but lacks the polish of more established options. Good enough for now. Some features work well but others still need refinement.

3
Date of experience: Apr 07, 2026
lucas_walker
Decent start needs work

Works for the basics but advanced functionality has room to grow. Works for the basics but advanced functionality has room to grow.

3
Date of experience: Apr 10, 2026
clara_wilson
Complete disaster zone

A disaster from start to finish.

2
Date of experience: May 13, 2026