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Help Scout

4
4 from 136 Reviews and Ratings
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Average Rating

4

/
5

136 Reviews

5 Star
25%
4 Star
51%
3 Star
21%
2 Star
3%
1 Star
0%

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Review Time

Hannah
Right tool for the job

We have had zero downtime since deployment. Cannot complain.

5
Date of experience: Oct 31, 2025
olivia_thomas
Not as good as hoped

Works but has issues here and there.

3
Date of experience: Jan 05, 2026
Ava Evans
Gets the job done well

Happy I gave this a shot in the end.

4
Date of experience: Oct 22, 2025
Isabella
Happy customer here

Ticked all the boxes I needed. Simple as that. Feature set matches the marketing claims. That is rare these days.

4
Date of experience: Mar 19, 2026
mia_campbell
Fine for the price

Some parts are great, others feel unfinished. An average experience overall. Ticketing works but the interface feels outdated.

3
Date of experience: Jan 12, 2026
David Moore
Extremely let down

Not coming back sorry, that is for sure.

2
Date of experience: Dec 01, 2025

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