The Ordinary

3.1
3.1 from 108 Reviews and Ratings
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Average Rating

3.1

/
5

108 Reviews

5 Star
6%
4 Star
29%
3 Star
42%
2 Star
17%
1 Star
6%

Filtered Reviews

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Review Time

oliver_morgan
Completely inadequate

Too many issues to ignore unfortunately. Really wanted this to work but it just did not. The dashboard kept timing out during peak hours. Almost unusable at times. Could not get the basic setup to work properly.

2
Date of experience: Nov 17, 2025
Tom M.
Not my favorite but fine

Works but has issues here and there.

3
Date of experience: Feb 06, 2026
Leah
Team loves this tool

Setup wizard guided us through everything. No guesswork involved. The tool integrates with our stack perfectly. No custom work needed.

4
Date of experience: Apr 26, 2026
ben_cook
No nonsense tool, does the job

Gets regular updates that actually improve things. Nice to see.

4
Date of experience: Feb 15, 2026
Tom N.
Not my first choice

Works reliably for core tasks but edge cases cause issues.

3
Date of experience: Oct 19, 2025
Zoe Morgan
Embarrassingly bad

Extremely poor execution overall.

2
Date of experience: Mar 22, 2026
Eva Wilson
Gets the job done right

Good enough for my purposes, that is all.

5
Date of experience: Feb 06, 2026
ben_parker
Not as good as hoped

The interface works but has room for better organization. Functional but not pretty. Good in theory but the execution has some kinks to work out.

3
Date of experience: Feb 23, 2026
Elena T.
A practical solution for sure

Deployment was straightforward and our team adapted quickly. So far the experience has been positive. Works well across all our devices and browsers. Consistent experience.

5
Date of experience: Apr 08, 2026
Logan K.
False promises galore

Could not be more disappointed.

2
Date of experience: Dec 14, 2025