The Ordinary

3.1
3.1 from 108 Reviews and Ratings
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Average Rating

3.1

/
5

108 Reviews

5 Star
6%
4 Star
29%
3 Star
42%
2 Star
17%
1 Star
6%

Filtered Reviews

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Review Time

Clara C.
Could use some polish

Had moments where I wanted to give up but pushed through. It is okay I suppose.

3
Date of experience: Jan 08, 2026
daniel_nelson
Would not touch again

Not ready for real world use in my opinion. Too many gaps and glitches to work around. Loading times were painfully slow. Made the whole experience frustrating. Could not get the basic setup to work properly.

2
Date of experience: Apr 06, 2026
Julia K.
So-so experience overall

The interface works but has room for better organization. Functional but not pretty. Some features work well but others still need refinement.

3
Date of experience: Apr 11, 2026
Max N.
Could be better

Middle of the road, does not stand out.

3
Date of experience: Jan 27, 2026
Mason B.
Been great so far for us

Really impressed with the quality.

5
Date of experience: Nov 21, 2025
Logan C.
Not blown away

Reporting is functional but could be more visual. The data is there at least. Does the job but lacks the polish of more established options. Good enough for now.

3
Date of experience: May 03, 2026
Amelia E.
Bare bones works

Works but has issues here and there.

3
Date of experience: Apr 06, 2026
owen_moore
Not what I hoped for

The product is not ready for prime time. Too many bugs to list. Review invitations were unreliable and missed many customers. The interface was confusing and hard to navigate.

2
Date of experience: Mar 04, 2026
Works but feels cheap

Fair but forgettable overall.

3
Date of experience: Nov 27, 2025
Elena Rogers
Reliable and straightforward

Multi user support works perfectly. No conflicts or sync issues. Navigation felt intuitive right from the start.

4
Date of experience: Jan 01, 2026