The Ordinary

3.1
3.1 from 108 Reviews and Ratings
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Average Rating

3.1

/
5

108 Reviews

5 Star
6%
4 Star
29%
3 Star
42%
2 Star
17%
1 Star
6%

Filtered Reviews

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Review Time

isabella_green
Fine for the price

Setup took longer than expected given the promises. Once configured it is stable. Works for the basics but advanced functionality has room to grow.

3
Date of experience: Mar 08, 2026
elena_morgan
Not quite there yet

Works reliably for core tasks but edge cases cause issues. Review management works but the automation could be smarter. Decent starting point. Works for the basics but advanced functionality has room to grow.

3
Date of experience: Dec 15, 2025
grace_wright
Could go either way

The dashboard looks nice but some features are buried in menus. Could be better organized. Permissions setup was confusing at first. Figured it out eventually but took time. Some features work well but others still need refinement.

3
Date of experience: Jan 21, 2026
Maya M.
Standard issue stuff

Decent but forgettable, not memorable.

3
Date of experience: May 09, 2026
Zero stars if possible

Extremely poor execution overall.

2
Date of experience: Nov 15, 2025
Olivia E.
Hit and miss so far

Neither here nor there really.

3
Date of experience: Jan 26, 2026
Chloe Rogers
Glad we finally switched

Top notch product, highly recommend.

4
Date of experience: Nov 05, 2025
leo_walker
Team gave it thumbs up

Really impressed with the quality.

4
Date of experience: Nov 01, 2025
Alex
Would give zero stars

Reporting tools crashed multiple times losing my work. Could not rely on them. Had to contact support multiple times in the first week. That is never a good sign. Documentation was outdated and not helpful at all.

2
Date of experience: Feb 21, 2026
Hannah A.
Try it at your own risk

Average experience, nothing to write home about.

3
Date of experience: Mar 11, 2026