The Ordinary

3.1
3.1 from 108 Reviews and Ratings
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Average Rating

3.1

/
5

108 Reviews

5 Star
6%
4 Star
29%
3 Star
42%
2 Star
17%
1 Star
6%

Filtered Reviews

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Review Time

Logan W.
On the fence about this

Reporting is functional but could be more visual. The data is there at least. Some features work well but others still need refinement.

3
Date of experience: Nov 02, 2025
Mia T.
Keeps getting better

Exactly what I was after, nothing more.

5
Date of experience: Dec 11, 2025
Tom Clark
Falls short in places

Had moments where I wanted to give up but pushed through. It is okay I suppose.

3
Date of experience: Dec 05, 2025
Ella C.
Good enough temporary

Not the worst I have used but not the best either. Right in the middle. Took longer to set up than I expected. Once running it worked okay though. Some features work well but others still need refinement.

3
Date of experience: Apr 13, 2026
Nina C.
Not bad not good

Just okay honestly.

3
Date of experience: Mar 31, 2026
Peter Lewis
A step up from competitors

Not bad for the price point at all.

4
Date of experience: Jan 19, 2026
Adam
Frustrating experience

User management was a nightmare to configure. Nothing worked as documented. Really disappointed given what I paid for this. Expected much better for the price. Documentation was outdated and not helpful at all.

2
Date of experience: Nov 05, 2025
Chloe E.
Happy with the purchase

The onboarding process was well structured and saved our team a lot of time. The dashboard is clean and I found everything quickly.

4
Date of experience: Nov 04, 2025
Zoe Murphy
Not bad for the price point

Works fine for our use case, no issues.

4
Date of experience: Jan 06, 2026
James Martin
Poor experience overall

Nothing but issues from day one.

1
Date of experience: Feb 26, 2026