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Freshdesk

Freshdesk

4.7
4.7 from 101 Reviews and Ratings
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Average Rating

4.7

/
5

101 Reviews

5 Star
68%
4 Star
31%
3 Star
1%
2 Star
0%
1 Star
0%

Filtered Reviews

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Review Time

Sofia
Everything just clicked

We migrated data over the weekend and it was seamless. Great experience. Ticket management kept our support team well organized.

5
Date of experience: Jan 11, 2026
Julia Stewart
Been great so far for us

The mobile experience is just as good as desktop. Well optimized.

4
Date of experience: Feb 04, 2026
Lily M.
Handled everything smoothly

The dashboard widgets are customizable and actually useful. Ticket management kept our support team well organized.

5
Date of experience: May 07, 2026
Max A.
Gets the job done right

A gem in a sea of mediocre tools.

5
Date of experience: Dec 22, 2025
Max
Reliable and straightforward

Feature updates have been consistent since we signed up. Keeps getting better. Customers got faster replies and seemed happier.

5
Date of experience: Nov 15, 2025
Emma Murphy
Performed better than expected

Did what I needed it to do, no problems.

4
Date of experience: Nov 29, 2025
nora_anderson
Pretty happy with this

Worth the money in my opinion, definitely.

5
Date of experience: Jan 11, 2026
Sam C.
Everything worked as hoped

We needed something quick and this delivered without drama. Happy with the choice. Customers got faster replies and seemed happier.

5
Date of experience: Apr 16, 2026
Isabella
Clean interface, smooth setup

Solid investment for sure.

5
Date of experience: Jan 01, 2026
hannah_turner
Surprisingly good

Performs admirably under our workload.

4
Date of experience: Nov 02, 2025

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