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Freshdesk

Freshdesk

4.7
4.7 from 101 Reviews and Ratings
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Average Rating

4.7

/
5

101 Reviews

5 Star
68%
4 Star
31%
3 Star
1%
2 Star
0%
1 Star
0%

Filtered Reviews

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Review Time

lily_wilson
Exceeded my expectations

Glad we made this choice, working great.

5
Date of experience: Nov 14, 2025
oliver_morris
Has been working flawlessly

Satisfied with the outcome, would buy again.

5
Date of experience: Mar 10, 2026
Mason Hill
Really does the trick

Works fine for our use case, no issues.

5
Date of experience: Mar 25, 2026
Peter M.
Does exactly as described

No real complaints from my side honestly.

5
Date of experience: Dec 04, 2025
olivia_collins
Nice find

We evaluated several options and this one came out ahead. Happy with the decision so far. Customers got faster replies and seemed happier.

5
Date of experience: Mar 05, 2026
Maya
Simple, clean, works as expected

Happy with how this turned out overall.

5
Date of experience: Dec 24, 2025
emma_brown
Exceeded our expectations

The API was well documented and easy to integrate with our existing tools. Customers got faster replies and seemed happier.

5
Date of experience: Nov 15, 2025
Liam Bailey
Does the job without fuss

The feature set covers our needs with room to grow. Good value proposition all round. Customers got faster replies and seemed happier.

5
Date of experience: Jan 27, 2026
Max
Fit our needs perfectly

Could not be happier with this.

5
Date of experience: Mar 17, 2026
Amelia Miller
A strong performer

The learning curve is minimal. New hires picked it up in a day. Found it easy to navigate and the key features were right where I needed them.

4
Date of experience: Mar 09, 2026

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