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Freshdesk

Freshdesk

4.7
4.7 from 101 Reviews and Ratings
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Average Rating

4.7

/
5

101 Reviews

5 Star
68%
4 Star
31%
3 Star
1%
2 Star
0%
1 Star
0%

Filtered Reviews

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Review Time

Ryan E.
Team gave it thumbs up

The dashboard widgets are customizable and actually useful.

5
Date of experience: Mar 31, 2026
mark_bell
Handled everything smoothly

Solid enough for what I needed it for.

5
Date of experience: Mar 03, 2026
jack_roberts
Satisfied with the results

Glad we made this choice, working great.

5
Date of experience: Feb 04, 2026
Lucas
No nonsense tool, does the job

Customization options were better than I anticipated for this price point. Ticket management kept our support team well organized.

5
Date of experience: Jan 18, 2026
Chris
Worth every penny spent

The platform handles our workload without any performance issues.

4
Date of experience: Oct 26, 2025
Chris
Does the job without fuss

Exactly what I was after, nothing more.

4
Date of experience: Nov 09, 2025
ethan_morgan
Simple, clean, works as expected

Did not run into any major issues during setup or daily use. That is a win in my book. Customers got faster replies and seemed happier.

5
Date of experience: May 05, 2026
mark_bailey
No major complaints

Glad we made this choice, working great.

4
Date of experience: Apr 12, 2026
Ryan
Delivered what was promised

Good enough for my purposes, that is all.

4
Date of experience: Apr 16, 2026
liam_mitchell
Really came through for us

Reliable product that does not crash or slow down under normal use. Customers got faster replies and seemed happier.

5
Date of experience: Mar 07, 2026

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