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Zendesk

Zendesk

3.9
3.9 from 105 Reviews and Ratings
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Average Rating

3.9

/
5

105 Reviews

5 Star
28%
4 Star
44%
3 Star
22%
2 Star
7%
1 Star
0%

Filtered Reviews

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Review Time

Ethan M.
Happy customer here

Does more than I expected honestly.

4
Date of experience: Feb 21, 2026
Zoe C.
Simple and effective

The trial period sold me on this one. Been happy ever since.

4
Date of experience: Apr 11, 2026
Liam
Smooth sailing so far

Quite straightforward to set up and the team picked it up fast. No real issues so far.

4
Date of experience: Dec 05, 2025
Tom Moore
Worth every penny spent

Setup was faster than I expected for something like this. Feature updates have been consistent since we signed up. Keeps getting better. Customers got faster replies and seemed happier.

4
Date of experience: Apr 24, 2026
Sara Baker
Pleasantly useful

Got started straight away and had results within the first day. Pretty smooth experience.

4
Date of experience: Feb 05, 2026
james_miller
Would use again

Got started straight away and had results within the first day. Pretty smooth experience.

4
Date of experience: Nov 21, 2025
Lucas
Quite happy with this

Setup wizard guided us through everything. No guesswork involved. The dashboard widgets are customizable and actually useful.

5
Date of experience: Oct 21, 2025
nora_rogers
Would pick this again

Does not try to be everything to everyone. Focused and effective.

4
Date of experience: Feb 14, 2026
Sophia E.
Delivered as promised

The learning curve is minimal. New hires picked it up in a day.

5
Date of experience: Nov 18, 2025
Tom
A reliable option

A great find, will use long term.

4
Date of experience: Dec 18, 2025

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