Businesses
Categories
Pricing
Blog
Zendesk

Zendesk

3.9
3.9 from 105 Reviews and Ratings
Claimed Profile
Business profile has been claimed

This business has claimed their profile on our platform. Claimed profiles gain trust by showing authenticity, allowing them to respond to customer reviews and highlight verified information.n

Verified details

The details that have been provided so far by the business to verify their profile.

  • Business details provided
  • Business owner identity verified
  • Business domain ownership verified
Visit Website
Write a review

Average Rating

3.9

/
5

105 Reviews

5 Star
28%
4 Star
44%
3 Star
22%
2 Star
7%
1 Star
0%

Filtered Reviews

Filter Reviews

Review Time

Ryan
Does what it says on the box

The dashboard widgets are customizable and actually useful. Collaboration features worked well for our remote team across different time zones. Customers got faster replies and seemed happier.

4
Date of experience: Dec 30, 2025
Eva
Works without drama

Solid investment for sure.

4
Date of experience: Oct 25, 2025
Leo
Been solid since install

Deployment was straightforward and our team adapted quickly. So far the experience has been positive. Ticket management kept our support team well organized.

4
Date of experience: Mar 22, 2026
Chris
Has everything we needed

File management is straightforward and uploads are fast. Has reduced our manual workload by a lot. Team morale improved. Customers got faster replies and seemed happier.

4
Date of experience: Mar 14, 2026
Lily H.
Quite happy with this

Works perfectly for what we do.

5
Date of experience: Feb 19, 2026
Nora Morris
Passable but not great

Some frustrations along the way but ultimately got where I needed. Just about worth it. Knowledge base setup was okay but could be more intuitive.

3
Date of experience: Nov 28, 2025
Jon Green
Pleasant experience overall

Could not be happier with this.

5
Date of experience: Feb 16, 2026
Ryan
Happy we made the change

Role based access controls are well implemented. Security conscious.

4
Date of experience: Oct 30, 2025
noah_carter
Good enough temporary

Setup took longer than expected given the promises. Once configured it is stable. Ticketing works but the interface feels outdated.

3
Date of experience: May 13, 2026
Elena Thomas
Mixed results so far

I wanted to like it more than I actually did. It is fine, just not exceptional.

3
Date of experience: Nov 02, 2025

Business Details

Business Social Links

Similar Businesses