Zendesk

3.9
3.9 from 105 Reviews and Ratings
Claimed Profile
Business profile has been claimed

This business has claimed their profile on our platform. Claimed profiles gain trust by showing authenticity, allowing them to respond to customer reviews and highlight verified information.n

Verified details

The details that have been provided so far by the business to verify their profile.

  • Business details provided
  • Business owner identity verified
  • Business domain ownership verified

Average Rating

3.9

/
5

105 Reviews

5 Star
28%
4 Star
44%
3 Star
22%
2 Star
7%
1 Star
0%

Filtered Reviews

Filter Reviews

Review Time

Clara B.
A real timesaver

Deployment was straightforward and our team adapted quickly. So far the experience has been positive. No bloatware or unnecessary features. Just what we need.

5
Date of experience: Mar 06, 2026
Ella Mitchell
Glad I gave it a try

Integration with our existing stack was painless. No hiccups there.

4
Date of experience: Nov 18, 2025
Lily Parker
Functional but clunky

Navigation is okay but not as smooth as I would like. Gets the job done though. The documentation could use some work. Had to figure some things out myself.

3
Date of experience: May 10, 2026
Alex
A strong performer

Customization options were better than I anticipated for this price point. Ticket management kept our support team well organized.

4
Date of experience: Apr 25, 2026
ethan_parker
Pleasantly effective

A gem in a sea of mediocre tools.

5
Date of experience: Dec 26, 2025
Hannah Walker
Decent tool, worth considering

Could not be happier with this.

5
Date of experience: Dec 16, 2025
Solved our main problem

We needed something quick and this delivered without drama. Happy with the choice. Multi user support works perfectly. No conflicts or sync issues.

4
Date of experience: Nov 25, 2025
Maya
Not bad for the price point

Reliable product that does not crash or slow down under normal use. Pleasantly surprised by how well this works in practice. Would definitely consider it again.

5
Date of experience: Jan 07, 2026
Logan W.
Good start, weak finish

Fair but forgettable overall.

3
Date of experience: Jan 30, 2026
Chris H.
Wish I could get a refund

Huge waste of effort and money.

2
Date of experience: Mar 30, 2026