Zendesk Reviews - Read Reviews About zendesk.com

Name: Zendesk
Address: 926 Business Avenue, Unit 56, Vancouver, British Columbia, V6B 1A1, United States, Vancouver, British Columbia, V6B 1A1, United States
Telephone: +17552269264
Rating: 3.9

Nora Guest

2 months ago

Met all key requirements

Integration with our existing stack was painless. No hiccups there.

Date of experience: Mar 23, 2026

Sara C. Guest

2 months ago

Exactly the tool we needed

Loading times were snappy throughout our testing period. Ticket management kept our support team well organized.

Date of experience: Feb 20, 2026

Jon M. Guest

1 month ago

Nice find

Feature set matches the marketing claims. That is rare these days. Customers got faster replies and seemed happier.

Date of experience: Jan 17, 2026

Chloe Guest

1 month ago

Really glad we found this

Surprisingly capable for the price.

Date of experience: Apr 12, 2026

Mark King Guest

2 months ago

Patchy performance

I wanted to like it more than I actually did. It is fine, just not exceptional. Ticketing works but the interface feels outdated.

Date of experience: Feb 18, 2026

Leah Guest

1 month ago

Solid choice

Reporting tools gave me the data I needed without digging around. Customers got faster replies and seemed happier.

Date of experience: Mar 17, 2026

amelia_young Guest

1 month ago

Regret choosing this

Loading times were painfully slow. Made the whole experience frustrating. Seems like they rushed this to market before it was ready. Avoid if you value your time. Platform was slow during peak hours and frustrated our team.