Gorgias

3.1
3.1 from 117 Reviews and Ratings
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Average Rating

3.1

/
5

117 Reviews

5 Star
9%
4 Star
32%
3 Star
31%
2 Star
16%
1 Star
12%

Filtered Reviews

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Review Time

elena_edwards
Works but feels cheap

Neither here nor there really.

3
Date of experience: May 13, 2026
Major flaws throughout

Nothing worked the way it was supposed to. Complete letdown from start to finish. Spent more time troubleshooting than actually using it. That says it all really.

2
Date of experience: Nov 16, 2025
Henry
Gave up eventually

Support could not resolve the issues we faced. Useless. Lost trust in this product after multiple failures in a row.

2
Date of experience: Nov 24, 2025
Adam H.
About what I expected

No complaints, no compliments either.

3
Date of experience: Nov 29, 2025
chloe_phillips
Unacceptable all round

Not coming back sorry, that is for sure.

1
Date of experience: Jan 15, 2026
Henry T.
A hidden gem honestly

Works well across all our devices and browsers. Consistent experience. Customers got faster replies and seemed happier.

4
Date of experience: Nov 03, 2025
Clara Carter
Top notch experience

Does more than I expected honestly.

4
Date of experience: Nov 18, 2025
Chloe
Unreliable junk

Could not be more disappointed.

2
Date of experience: Jan 09, 2026
david_nelson
Covers the essentials well

The API was well documented and easy to integrate with our existing tools.

5
Date of experience: Dec 31, 2025
Sara Lewis
Seen better, seen worse

Could be worse, could be better.

3
Date of experience: Feb 07, 2026