Gorgias

3.1
3.1 from 117 Reviews and Ratings
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Average Rating

3.1

/
5

117 Reviews

5 Star
9%
4 Star
32%
3 Star
31%
2 Star
16%
1 Star
12%

Filtered Reviews

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Review Time

Grace Carter
Impressive for the price point

Customer support responded quickly when we had a minor question. Customers got faster replies and seemed happier.

4
Date of experience: Nov 04, 2025
Sofia Murphy
Good value for the price

Worth the money in my opinion, definitely.

4
Date of experience: Nov 19, 2025
Clara Edwards
Wish I could get a refund

Poor value for the cost involved.

2
Date of experience: Jan 22, 2026
Ruby W.
Nice find

A gem in a sea of mediocre tools.

4
Date of experience: May 07, 2026
Ava H.
Some good, some bad

The documentation could use some work. Had to figure some things out myself. Ticketing works but the interface feels outdated.

3
Date of experience: Feb 24, 2026
Mia W.
Works well for our team

Implementation was smoother than similar tools I have tested. The core functionality is solid. Customers got faster replies and seemed happier.

4
Date of experience: Mar 05, 2026
Lucas Evans
Deeply unsatisfied

Waste of time and money if you ask me.

1
Date of experience: Dec 17, 2025
Elena K.
Smooth implementation

Solid investment for sure.

4
Date of experience: Jan 31, 2026
chris_collins
Would pick this again

Could not be happier with this.

4
Date of experience: Nov 01, 2025
Sara Collins
Delivered as promised

Happy with how this turned out overall.

4
Date of experience: Feb 19, 2026