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Gorgias

Gorgias

3.1
3.1 from 117 Reviews and Ratings
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Average Rating

3.1

/
5

117 Reviews

5 Star
9%
4 Star
32%
3 Star
31%
2 Star
16%
1 Star
12%

Filtered Reviews

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Review Time

Zoe
Exactly what our team needed

We have been using this for a few months now and it keeps delivering. Solid purchase.

4
Date of experience: Feb 06, 2026
Lily
Deeply unsatisfied

Nothing but issues from day one.

2
Date of experience: Mar 19, 2026
alex_martin
Made my life harder

Does not deliver on its promises.

2
Date of experience: Nov 21, 2025
Elena
Impressive for the price point

Does the trick for us, happy with it.

5
Date of experience: Feb 19, 2026
Jack C.
Halfway there

Navigation is okay but not as smooth as I would like. Gets the job done though. Knowledge base setup was okay but could be more intuitive.

3
Date of experience: Dec 17, 2025
Leah N.
Not coming back

Avoid if you can help it, not worth it.

1
Date of experience: Mar 07, 2026
Mason Taylor
Happy days with this

Does more than I expected honestly.

4
Date of experience: Mar 26, 2026
Leah B.
Bare bones works

The documentation could use some work. Had to figure some things out myself. Knowledge base setup was okay but could be more intuitive.

3
Date of experience: Apr 18, 2026
chris_bailey
Intuitive from the get go

The trial period sold me on this one. Been happy ever since. The interface is well organized, not cluttered like some alternatives.

4
Date of experience: Nov 12, 2025
Clara R.
Not bad but not great

Neither here nor there really.

3
Date of experience: Apr 20, 2026

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