Name: Gorgias
Address: 1178 Center Drive, Floor 5, San Francisco, California, 94105, United States, San Francisco, California, 94105, United States
Telephone: +18396295229
Rating: 3.1

Gorgias

3.1 from 117 Reviews and Ratings

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Sophia Guest

1 month ago

Could not get it to work properly

Reputation tools were too basic for what we actually needed.

Date of experience: Mar 17, 2026

mia_wilson Guest

2 weeks ago

Intuitive from the get go

Our team found it intuitive from day one. Productivity improved within the first week.

Date of experience: Apr 10, 2026

chloe_morgan Guest

2 months ago

Not bad but not great

Not great, not terrible, somewhere in between.

Date of experience: Dec 07, 2025

Oliver B. Guest

1 month ago

Exactly the tool we needed

Got started straight away and had results within the first day. Pretty smooth experience. Ticket management kept our support team well organized.

Date of experience: Mar 21, 2026

Emma Guest

4 weeks ago

Save your money

Could not get past the initial setup without running into problems. Gave up after a few days. Ticket routing was broken, customers got the wrong agents.

Date of experience: Dec 27, 2025

Ruby C. Guest

1 month ago

Not as good as hoped

Some features are really well done while others seem half baked. A mixed bag. Knowledge base setup was okay but could be more intuitive.

Date of experience: Nov 12, 2025

Alex Guest

2 months ago

Simple yet powerful

Our support tickets were resolved same day each time. Impressive. Simple interface that did not need a manual. Exactly what I was looking for. Ticket management kept our support team well organized.