Name: Tidio
Address: 5535 Market Street, Office 436, Dallas, Texas, 75201, United States, Dallas, Texas, 75201, United States
Telephone: +12308536307
Rating: 2.0

maya_anderson Guest

1 month ago

Hands down the worst

Documentation was outdated and not helpful at all. Waste of time.

Date of experience: Feb 27, 2026

Tom Phillips Guest

2 months ago

Not even functional

The interface looks dated and clunky compared to competitors. Needs a redesign badly. Waste of time honestly. Would not wish this frustration on anyone. Ticket routing was broken, customers got the wrong agents.

Date of experience: Jan 15, 2026

Leah Guest

1 month ago

Total letdown

Support could not resolve the issues we faced. Useless. Loading times were painfully slow. Made the whole experience frustrating.

Date of experience: Oct 24, 2025

Sofia Brown Guest

3 weeks ago

Happy to recommend this

Happy with how this turned out overall.

Date of experience: Mar 06, 2026

Mason Guest

1 month ago

Good in some ways, weak in others

Middle of the road, does not stand out.

Date of experience: Nov 08, 2025

Amelia Reed Guest

2 months ago

Solid performance

The interface is well organized, not cluttered like some alternatives.

Date of experience: Mar 26, 2026

Julia Hall Guest

3 months ago

Made my life harder

Basic features were buggy and support was not helpful. A disappointing experience. Lost trust in this product after multiple failures in a row. Ticket routing was broken, customers got the wrong agents.