Tidio

2
2 from 106 Reviews and Ratings
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Average Rating

2

/
5

106 Reviews

5 Star
0%
4 Star
9%
3 Star
20%
2 Star
34%
1 Star
37%

Filtered Reviews

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Review Time

Completely broken

Basic features were locked behind higher pricing tiers. Felt like a money grab.

1
Date of experience: Nov 13, 2025
henry_rogers
Run of the mill

Average experience, nothing to write home about.

3
Date of experience: Dec 03, 2025
Olivia Adams
Not the worst

Does the essentials right but the extras feel rushed and unfinished. Ticketing works but the interface feels outdated.

3
Date of experience: Mar 08, 2026
Julia
Solid choice

Setup was genuinely easy. Had it configured in under half an hour. Customers got faster replies and seemed happier.

4
Date of experience: May 09, 2026
elena_stewart
Should be avoided

A disaster from start to finish.

1
Date of experience: Feb 28, 2026
Clara
Barely functional

Support could not resolve the issues we faced. Useless. The interface looks dated and clunky compared to competitors. Needs a redesign badly.

1
Date of experience: Jan 19, 2026
Grace
Not recommended at all

Everything broke within the first hour. Unacceptable quality.

1
Date of experience: Jan 14, 2026
Olivia Morgan
Abject failure

Nothing but issues from day one.

2
Date of experience: Dec 10, 2025
Alex P.
Total waste of effort

Could not be more disappointed.

1
Date of experience: Nov 05, 2025
Elena Miller
Rock bottom experience

Poor value for the cost involved.

1
Date of experience: Jan 09, 2026