Name: Tidio
Address: 5535 Market Street, Office 436, Dallas, Texas, 75201, United States, Dallas, Texas, 75201, United States
Telephone: +12308536307
Rating: 2.0

Sara Morgan Guest

4 weeks ago

A real struggle

Support could not resolve the issues we faced. Useless. Ticket routing was broken, customers got the wrong agents.

Date of experience: Oct 27, 2025

mason_bell Guest

1 month ago

Struggled constantly

Does not deliver on its promises.

Date of experience: Dec 17, 2025

Nina Guest

3 weeks ago

Do not buy this

Not coming back sorry, that is for sure.

Date of experience: Mar 06, 2026

ethan_turner Guest

3 months ago

Okay-ish experience

The documentation could use some work. Had to figure some things out myself.

Date of experience: Feb 04, 2026

Maya T. Guest

2 weeks ago

Just awful honestly

Reporting tools crashed multiple times losing my work. Could not rely on them. Ticket routing was broken, customers got the wrong agents.

Date of experience: May 05, 2026

Sam Murphy Guest

2 months ago

Really does the trick

Customization options were better than I anticipated for this price point. Customers got faster replies and seemed happier.

Date of experience: May 09, 2026

Chloe P. Guest

1 month ago

Embarrassingly bad

Basic features were buggy and support was not helpful. A disappointing experience. Navigation was confusing and kept getting lost in the menus. Poor user experience.