Tidio

2
2 from 106 Reviews and Ratings
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Average Rating

2

/
5

106 Reviews

5 Star
0%
4 Star
9%
3 Star
20%
2 Star
34%
1 Star
37%

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Review Time

lucas_reed
Not my first choice

Got what I paid for I guess. Nothing special but nothing terrible either. Loading times could be better, especially with larger datasets. Manageable though. Ticketing works but the interface feels outdated.

3
Date of experience: Feb 12, 2026
chris_scott
Efficient and well designed

We have been using this for a few months now and it keeps delivering. Solid purchase. Ticket management kept our support team well organized.

4
Date of experience: Apr 12, 2026
Hannah E.
Massive disappointment

Frustrated with how many things went wrong. Should have gone with a different option.

1
Date of experience: Dec 14, 2025
Tom Bell
Good in some ways, weak in others

Some features work well but others still need refinement. Setup took longer than expected given the promises. Once configured it is stable.

3
Date of experience: Jan 27, 2026
Ryan Adams
Decent but forgettable

Review management works but the automation could be smarter. Decent starting point.

3
Date of experience: May 08, 2026
Ben Hall
Total letdown

Does not deliver on its promises.

2
Date of experience: Dec 18, 2025
Chloe P.
Frustrating experience

Could not be more disappointed.

2
Date of experience: Mar 18, 2026
Mia Young
Should have done more research

Could not make it work no matter what I tried. Wasted a whole day on this.

2
Date of experience: Mar 19, 2026
Sara M.
Pretty good overall

Could not be happier with this.

4
Date of experience: Dec 12, 2025
Ethan M.
No headaches whatsoever

Did what I needed it to do, no problems.

4
Date of experience: Apr 20, 2026