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Tidio

Tidio

2
2 from 106 Reviews and Ratings
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Average Rating

2

/
5

106 Reviews

5 Star
0%
4 Star
9%
3 Star
20%
2 Star
34%
1 Star
37%

Filtered Reviews

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Review Time

David
Incredibly frustrating

Could not be more disappointed.

2
Date of experience: Dec 25, 2025
Jon
Just terrible

Support could not resolve the issues we faced. Useless. Setup documentation was outdated and led me down wrong paths repeatedly. Platform was slow during peak hours and frustrated our team.

2
Date of experience: Nov 04, 2025
sam_anderson
Would not recommend

Review invitations were unreliable and missed many customers. Platform was slow during peak hours and frustrated our team.

1
Date of experience: Dec 31, 2025
Alex G.
Everything just clicked

Would recommend without reservations.

4
Date of experience: Feb 23, 2026
Zoe Scott
Would not recommend

A frustrating experience from start to finish.

1
Date of experience: Jan 31, 2026
Adam K.
Unacceptable all round

Avoid if you can help it, not worth it.

2
Date of experience: Feb 17, 2026
Ethan
Everything just clicked

The trial period sold me on this one. Been happy ever since. Customers got faster replies and seemed happier.

4
Date of experience: Dec 18, 2025
Zoe Phillips
Zero stars if possible

Everything broke within the first hour. Unacceptable quality. Platform was slow during peak hours and frustrated our team.

1
Date of experience: Oct 18, 2025
anna_lewis
Worth a look maybe

Some real highlights but also some low points. Balanced experience. The learning curve was steeper than I would have liked. Gets better after that.

3
Date of experience: Nov 12, 2025
Clara T.
False promises galore

Documentation was outdated and not helpful at all. Waste of time.

2
Date of experience: May 01, 2026

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