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Tidio

Tidio

2
2 from 106 Reviews and Ratings
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Average Rating

2

/
5

106 Reviews

5 Star
0%
4 Star
9%
3 Star
20%
2 Star
34%
1 Star
37%

Filtered Reviews

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Review Time

David B.
Average at best

Neither here nor there really.

3
Date of experience: Mar 24, 2026
Chris
So many problems

The interface was confusing and hard to navigate. Poor design choices.

2
Date of experience: Jan 24, 2026
Logan M.
Massive disappointment

A disaster from start to finish.

2
Date of experience: Oct 20, 2025
Olivia Carter
Not worth the headache

Nothing but issues from day one.

2
Date of experience: Nov 21, 2025
Grace Taylor
Very disappointing

Do not make the same mistake I did.

2
Date of experience: Apr 03, 2026
Sam Walker
This was a letdown

Nothing but issues from day one.

2
Date of experience: Nov 07, 2025
Logan Anderson
Complete waste

Poor value for the cost involved.

2
Date of experience: Apr 19, 2026
nina_edwards
Worst purchase this year

Not ready for real world use in my opinion. Too many gaps and glitches to work around. Kept running into the same bugs over and over. Clearly not ready for customers. Ticket routing was broken, customers got the wrong agents.

2
Date of experience: Dec 31, 2025
Sam
Fell short of expectations

Would not use this again given the choice.

2
Date of experience: Jan 14, 2026
Ethan Lewis
Extremely disappointing

Basic features were locked behind higher pricing tiers. Felt like a money grab. Ticket routing was broken, customers got the wrong agents.

1
Date of experience: Mar 10, 2026

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