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Tidio

Tidio

2
2 from 106 Reviews and Ratings
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Average Rating

2

/
5

106 Reviews

5 Star
0%
4 Star
9%
3 Star
20%
2 Star
34%
1 Star
37%

Filtered Reviews

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Review Time

Nina B.
Satisfactory at best

The interface is okay but could be more intuitive overall.

3
Date of experience: Feb 16, 2026
James W.
Do not waste your time

Reputation tools were too basic for what we actually needed. Ticket routing was broken, customers got the wrong agents.

1
Date of experience: Jan 26, 2026
Owen Parker
Really frustrating

A frustrating experience from start to finish.

2
Date of experience: May 04, 2026
liam_adams
Sadly a disappointment

Huge waste of effort and money.

1
Date of experience: Feb 06, 2026
Ruby R.
Appalling experience

Promises a lot but delivers very little. Would not touch this again. Platform was slow during peak hours and frustrated our team.

1
Date of experience: Nov 12, 2025
Grace Stewart
Nothing but errors

Huge waste of effort and money.

1
Date of experience: May 13, 2026
Ryan Adams
Many issues to fix

Lost trust in this product after multiple failures in a row. Ticket routing was broken, customers got the wrong agents.

1
Date of experience: Apr 10, 2026
Sophia
Offensively poor quality

Not coming back sorry, that is for sure.

1
Date of experience: Dec 03, 2025
Nina
Has some good moments

It is okay I guess, nothing special.

3
Date of experience: Mar 27, 2026
eva_king
Passable but not great

Acceptable but nothing impressive about it.

3
Date of experience: Mar 02, 2026

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