Name: Tidio
Address: 5535 Market Street, Office 436, Dallas, Texas, 75201, United States, Dallas, Texas, 75201, United States
Telephone: +12308536307
Rating: 2.0

Lucas King Guest

3 weeks ago

Not as good as hoped

The interface is okay but could be more intuitive overall. Reporting is functional but could be more visual. The data is there at least. Ticketing works but the interface feels outdated.

Date of experience: Nov 23, 2025

Leah Guest

1 month ago

Bare bones works

Had moments where I wanted to give up but pushed through. It is okay I suppose. Ticketing works but the interface feels outdated.

Date of experience: Mar 22, 2026

ben_reed Guest

3 months ago

So many problems

Could not be more disappointed.

Date of experience: Nov 05, 2025

Emma Thomas Guest

3 months ago

Fell short of expectations

Just did not work for me unfortunately.

Date of experience: Dec 02, 2025

David M. Guest

3 months ago

Save your money

A complete letdown in every way.

Date of experience: Apr 18, 2026

Eva B. Guest

3 months ago

Do not buy this

Really disappointed, sadly not what I hoped.

Date of experience: Nov 20, 2025

sophia_phillips Guest

1 month ago

Nightmare to cancel

Do not make the same mistake I did.

Date of experience: May 12, 2026

james_roberts Guest

2 months ago

Deeply flawed product

Things that should be simple took way too much effort. Very frustrating overall. Spent more time troubleshooting than actually using it. That says it all really. Platform was slow during peak hours and frustrated our team.

Date of experience: Jan 09, 2026

Mark R. Guest

1 month ago

Terrible all around

A disaster from start to finish.

Date of experience: Dec 16, 2025

Chloe Collins Guest

1 month ago

Okay for what it is

I wanted to like it more than I actually did. It is fine, just not exceptional. The first week was rough but it has been okay since. Still on the fence about recommending it. Ticketing works but the interface feels outdated.