Tidio

2
2 from 106 Reviews and Ratings
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Average Rating

2

/
5

106 Reviews

5 Star
0%
4 Star
9%
3 Star
20%
2 Star
34%
1 Star
37%

Filtered Reviews

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Review Time

Liam K.
Just terrible

User management was a nightmare to configure. Nothing worked as documented. Platform was slow during peak hours and frustrated our team.

1
Date of experience: Jan 29, 2026
Sofia T.
Regret this purchase

Extremely poor execution overall.

1
Date of experience: Nov 21, 2025
Daniel
Should have done more research

Completely regret this purchase.

1
Date of experience: Nov 16, 2025
Jack C.
Embarrassingly bad

User management was a nightmare to configure. Nothing worked as documented.

2
Date of experience: Jan 09, 2026
Worst money ever spent

Had to contact support multiple times in the first week. That is never a good sign.

1
Date of experience: Mar 01, 2026
Sara
Waste of everyone time

Not ready for real world use in my opinion. Too many gaps and glitches to work around. Platform was slow during peak hours and frustrated our team.

1
Date of experience: Nov 20, 2025
Sara M.
Deplorable quality

Would give negative stars if I could.

1
Date of experience: Apr 11, 2026
Ryan Green
Should be avoided

Documentation was outdated and not helpful at all. Waste of time. Platform was slow during peak hours and frustrated our team.

2
Date of experience: Jan 21, 2026
Anna
Not terrible overall

Some parts are great, others feel unfinished. An average experience overall. Knowledge base setup was okay but could be more intuitive.

3
Date of experience: Feb 20, 2026
Liam E.
Awful user experience

A complete letdown in every way.

2
Date of experience: Mar 22, 2026