Name: Tidio
Address: 5535 Market Street, Office 436, Dallas, Texas, 75201, United States, Dallas, Texas, 75201, United States
Telephone: +12308536307
Rating: 2.0

Tidio

2 from 106 Reviews and Ratings

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Daniel Guest

2 months ago

Do yourself a favor skip it

Kept running into the same bugs over and over. Clearly not ready for customers. The documentation was outdated and the UI was confusing. A recipe for frustration. Ticket routing was broken, customers got the wrong agents.

Date of experience: Dec 01, 2025

olivia_parker Guest

2 months ago

Wish I never signed up

Really disappointed given what I paid for this. Expected much better for the price. Ticket routing was broken, customers got the wrong agents.

Date of experience: Mar 04, 2026

Peter Guest

1 month ago

Decent but flawed

The dashboard looks nice but some features are buried in menus. Could be better organized. Knowledge base setup was okay but could be more intuitive.

Date of experience: Mar 30, 2026

logan_nelson Guest

4 weeks ago

Would not recommend

Promises a lot but delivers very little. Would not touch this again. Platform was slow during peak hours and frustrated our team.

Date of experience: Jan 08, 2026

Ella Edwards Guest

2 months ago

Avoid like the plague

The documentation was outdated and the UI was confusing. A recipe for frustration. Could not get basic integrations to work properly. Everything was a struggle. Platform was slow during peak hours and frustrated our team.

Date of experience: Mar 26, 2026

tom_young Guest

2 months ago

Gets points for effort

Some parts are great, others feel unfinished. An average experience overall. Some features work well but others still need refinement. Ticketing works but the interface feels outdated.